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User Management

Every command has a required user level — the minimum permission a viewer needs to use it. Most viewers get a level automatically based on their platform role:

Group Level How it’s assigned
Everyone 100 Default for every chat user
Subscriber 250 Automatic for your platform subs
Regular 300 Set manually, see below
VIP 400 Automatic for Twitch VIPs
Moderator 500 Automatic for your platform mods
Super Moderator 1000 Set manually, see below

The broadcaster always sits above every level and can trigger any command, regardless of its required level.

These are the same six values used throughout the chatbot — in !level, and in !command options -level (see !command).

Set a command’s required level from its Advanced settings in the dashboard, or with !command options:

!command options !socials -level 500

Adding a user to Regular or Super Moderator

Section titled “Adding a user to Regular or Super Moderator”

Regular and Super Moderator aren’t tied to a platform role, so you assign them yourself:

  • From the dashboard: go to Chatbot > User Management, click Add new bot user, enter their username, and assign a group.

  • From chat: moderators and the broadcaster can use !level:

    !level RegularViewer 300
  • !level: check or set a user’s level from chat.
  • Custom Commands: set a command’s level when creating or editing it.